Auto Repair is a career that combines technical knowledge, problem-solving skills and customer service. The job requires the ability to read schematics and understand complex parts. Automotive mechanics typically work at repair shops or at automobile dealerships. They use a variety of tools, including computerized diagnostic equipment and power tools such as pneumatic wrenches, lathes, welding torches and jacks. Common hand tools, such as pliers, wrenches and screwdrivers, are also often used.
Mechanics specialize in particular aspects of the vehicle, such as engines, transmissions or steering systems. They also perform specialized repairs, such as air-conditioning system Auto Repair or engine emissions testing. They may specialize in a type of repair, such as brakes or airbags, and must follow state and federal regulations related to their duties.
Body Shops
Car body work shops specialize in paintwork repairs, refinishing and collision repairs to vehicles, such as car bodies, vans or trucks. They also provide paintless dent repair, which replaces dents and dings without altering the vehicle’s appearance.
Body shops are typically located in industrial parks or suburban shopping malls. They are staffed with skilled workers who specialize in their craft. The average salary for auto body technicians was $44,050 as of May 2020, according to the Bureau of Labor Statistics.
Mechanics who specialize in mechanical repairs to cars and light trucks may earn higher salaries than those who are not skilled at handling the electrical components of a vehicle. They can also expect to find higher-paying jobs at dealerships.
They may also receive bonuses and promotions based on performance. The National Institute for Automotive Service Excellence (ASE) tests mechanics and gives them certification. However, certification alone does not guarantee the quality of an individual’s work.
Consumers who experience a dispute with a repair shop can file a complaint with their state Attorney General or local consumer protection agency. These offices may also have information on alternative dispute resolution programs in their community.
If the dispute is not resolved through mediation or restitution, consumers can pursue legal action in small claims court. Regardless of the outcome, they should take the time to document all of their interactions with the shop and its management, as well as the repair work itself, to help them make their case.
Whether the dispute is about billing or quality of repair, consumers should keep records and follow the steps in the Repair Shop Act to resolve their concerns. In addition, they should talk with the repair shop management to clarify their expectations and avoid misunderstandings.
The shop must give you a written estimate of the parts and labor needed for each specific repair before you take your vehicle to the shop. The shop must include in the estimate a detailed description of the repair, any additional repairs required as a result of the first repair, and any other costs involved. The repair shop must also give you an itemized receipt from the supplier if it uses aftermarket crash parts.